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Practical English Corversation For Hotel

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This book is a highly practical guide designed for non-native English speakers working in the hospitality sector. Titled Practical English Conversation For Hotel, it serves as an intensive training manual focused on achieving fluency and accuracy in spoken English specifically within the hotel environment. The content is structured around real-world, high-frequency scenarios, including handling reservations, performing professional check-in and check-out procedures, processing room service requests, and managing difficult guest complaints with diplomacy. Through focused dialogues and key vocabulary, the book aims to significantly improve the staff's ability to communicate clearly and confidently, directly boosting customer service quality and professional competence in English.

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Detail Information

Series Title

Conversational Guides

Call Number

428.34 CYS p

Publisher

Jakarta : Kesaint Blanc., 1997

Collation

viii + 115 hlm.: ilus.; 12 x 18 cm

Language

English

ISBN/ISSN

979-593-114-8

Classification

428.34

Content Type

text

Media Type

-

Carrier Type

-

Edition

1

Subject(s)

English Language
Conversation
English as a Second Language (ESL)
Hospitality Industry
Hotels
Vocational English

Specific Detail Info

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Statement of Responsibility

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